With our Down Care service, all you need to do is follow 6 simple steps:
• Add the service to your basket and check out.
• Wait for your email containing postage details.
• Package up your clothing and post it to us using our free service.
• Look out for your confirmation email with our technical report.
• Digitally sign to say you’re happy to go ahead.
• Wait for your clothing to be returned to you.
N.B. on Delivery times: Although we aim to have your clothing returned to you within a week during busy times our Standard service can take up to 10 working days from receipt of clothing.
Our Down Care Service is priced per item – if you would like multiple items to be serviced please increase the quantity added to your basket as necessary.
Please note that discount codes are not valid on our Clean + Proof Services.
If you have any queries before placing an order, please email firstname.lastname@example.org or DM us on Instagram or Facebook.