Taking care of your Down and insulated down is so important, it extends its life and enhances your outdoor experience, whatever the weather. Although our Down Care products are easy-to-use and formulated to restore your insulated items to like-new performance, we know that sometimes treating your down is a hassle or a worry and you’d like us to tick off that to-do for you so, in times like those, we’re here to help.
With our Down Care service, all you need to do is follow 6 simple steps:
•Add the service to your basket and check out
•Wait for your email containing postage details
•Package up your clothing and post it to us using our free service
•Look out for your confirmation email with our technical report
•Digitally sign to say you’re happy to go ahead
•Wait for your clothing to be returned to you.
N.B. on Delivery times: Although we aim to have your clothing returned to you within a week during busy times our Standard service can take up to 10 working days from receipt of clothing.
If you have any queries before placing order please email firstname.lastname@example.org or DM us on Instagram or Facebook.